General

What is support material, what is it made of and why do I need it?
What is support material? The term 'support material' refers to the low-density structure that a 3D printer creates in order to support an...
Sat, 9 Aug, 2014 at 12:36 PM
How does the UP 3D printer's print head (Extruder) work?
The UP 3D Printer extruder has the following components Stepper Motor: Used to drive the plasti...
Fri, 3 Oct, 2014 at 3:27 AM
How do I stop my model from lifting/warping?
Lifting/warping is an inherent issue due to thermal shrinkage of ABS plastic. All FMD style 3D Printers that use ABS have this challenge. The following ...
Mon, 29 Sep, 2014 at 7:03 PM
What is 'warping' and why does it happen?
Warping of a model is a result of uneven thermal contraction of the ABS during printing. Most materials when heated expand and as they cool they contract. ...
Sun, 19 Jul, 2015 at 8:26 AM
Air Printing
If your printer is moving but nothing is coming out or the printer is making a clicking sound on the filament. It is most likely that you have a build...
Wed, 15 Oct, 2014 at 1:29 AM
Remote assistance
We use TeamViewer to provide realtime support for your 3D printer or 3D scanner. Click on the button below to start.                 Usin...
Wed, 23 Dec, 2015 at 10:17 AM
Nozzle Height and Extruder Maintenance for your UP!
Check out our YouTube video below to find out how to maintain your UP BOX extruder and diagnose extruder related issues. Nozzle Height and Extruder Ma...
Mon, 2 May, 2016 at 3:58 PM
Manual levelling for your UP BOX 3D printer
Check out our YouTube video below to find out how to manually level the platform on your UP BOX: Manual levelling for your UP BOX 3D printer
Mon, 9 Jan, 2017 at 2:30 PM